ThoughtsMedia Says:

Jul 14, 2008 - If you have the big font, you're running the old 1.x firmware and your device isn't up to date. Download the new desktop Zune software, install it, then connect your Zune and get updated. - Jason

Junior1556 Says:

Jul 22, 2008 - do u need a cradle or whatever it is to update it or can you do it with the cable it comes with

ThoughtsMedia Says:

Jul 23, 2008 - You can do everything with the USB cable, the cradle just makes it more convenient. :-) - Jason

jasonmargera Says:

Jul 26, 2008 - Yeah I checked and its up to date but it still has the bi font it says its running firmware version 2.5 help

ThoughtsMedia Says:

Jul 28, 2008 - Did you hack the Zune somehow, maybe the Asian character font hack? I'd say to hard reset the Zune (look up how to do that) and update it with the latest firmware update again. - Jason

jasonmargera Says:

Jul 28, 2008 - No i didnt hack it and i did the hard reset but im going to get another one soon with my warranty but its allright

theTfreak Says:

Aug 10, 2008 - how much does it cost to updatte it i really want to update mine but howm much

ThoughtsMedia Says:

Aug 11, 2008 - It's free. Just dock your Zune and update it. :-) - Jason

XXXXdarkzeroxXXX Says:

Aug 15, 2008 - would this delete all of my songs, videos, and pictures and do i need a dock to do this or could i just use the cable?

dego266 Says:

Sep 16, 2008 - can you uninstall it?

ThoughtsMedia Says:

Sep 16, 2008 - It won't delete anything... - Jason

ThoughtsMedia Says:

Sep 16, 2008 - Uninstall the 3.0 firmware? No, not really - the best you could hope for is to do a hard reset which will restore your Zune to the original firmware it came with. Why would you want to get rid of 3.0 though? Is it giving you trouble? - Jason

RichardsADHD Says:

Sep 18, 2008 - Hey, I am trying to update my Zune and when I go to Settings>Update it shows that I still have Version 2.3, and it says my device is "Up to Date"... Do you have any idea what's going on with it, and why I can't update to 3.0?

ThoughtsMedia Says:

Sep 18, 2008 - That's pretty strange! Reboot your PC, and reboot your Zune. Then download the 3.0 software from the Zune web site. Install the 3.0 software, then dock your Zune and hopefully it will update your Zune... - Jason

dego266 Says:

Sep 18, 2008 - what do you mean hard reset?

ThoughtsMedia Says:

Sep 18, 2008 - 1. Press and hold the back button 2. Press up until it reboots 3. Then start pressing and holding the centre "OK" button and pressing left on the control pad (you have to do step 3 when the screen goes blank but before the reboot process actually starts) - Jason

paintballron Says:

Sep 20, 2008 - lol my zune 30 runs 3rd gen software

cecihearts64 Says:

Sep 22, 2008 - hi i can updrade my firmware and its stuck on step 2. i've been trying to instill it the while day but it just goes back to step 1. can you please help? oh and when i plug my zune to my PC it doesnt show it on the zune thing.

nekrogummies Says:

Sep 26, 2008 - can u explain clearly ///

ThoughtsMedia Says:

Sep 26, 2008 - I can't explain it any more clearly - please use a search engine to find the answer if you can't understand my instructions. - Jason

BubblePants444 Says:

Nov 26, 2008 - can you help me? Once I make it to step #3 where it says "Please wait" It reboots then take me back to "Open zune software to update blah blah...Then it Gives me an error code on the zune player

ThoughtsMedia Says:

Nov 27, 2008 - Sounds like it could be any number of issues - way too complex to trouble-shoot in YouTube comments. Call Zune tech support: 1-877-438-9863. - Jason

ThoughtsMedia Says:

Nov 27, 2008 - I'd suggest you call Zune tech support, this is what they do. :-) 1-877-438-9863 - Jason

daverfv Says:

Nov 30, 2008 - 10 Reasons The Microsoft Zune Beats The iPod. Seriously. polel(.)net/?p=9

010UnderCover010 Says:

Dec 2, 2008 - to fix the zune thing not showing up on your pc you just update your zune. seriously, it worked for my 4gb zune so it should work for yours.